Shipping policy

🌍 International Shipping Policy — Reluria

At Reluria, we are committed to providing not only exceptional products but also a seamless and secure shipping experience — especially for our valued customers across Europe. We offer multiple international shipping options with tracking, allowing you to monitor your parcel every step of the way, from dispatch to doorstep.

✈️ Standard International Shipping (Europe)

We have selected Priority Mail International and equivalent affordable services to ensure competitive pricing for European deliveries. Please note:

  • Order processing: 3–7 business days after payment confirmation

  • Estimated delivery time: 15–30 business days (excluding weekends and public holidays)

  • Delivery times may vary based on your country and customs procedures

We currently ship to the following European countries (and expanding):
🇬🇧 United Kingdom | 🇩🇪 Germany | 🇫🇷 France | 🇮🇹 Italy | 🇪🇸 Spain | 🇵🇹 Portugal | 🇳🇱 Netherlands | 🇧🇪 Belgium | 🇵🇱 Poland | 🇸🇪 Sweden | 🇦🇹 Austria | 🇨🇿 Czech Republic | 🇩🇰 Denmark | 🇮🇪 Ireland | 🇳🇴 Norway | 🇫🇮 Finland | 🇭🇺 Hungary | 🇬🇷 Greece

Please be aware: once your order has left our facilities, Reluria cannot be held liable for delays or customs-related issues. If your parcel is delayed or shows as delivered but wasn’t received, we recommend first contacting the shipping carrier to initiate a local inquiry. For additional assistance, you may reach our customer service team at contact@reluria.com.

In some cases — especially on high-value orders — we may ship your item with signature required upon delivery for added security.

If your order contains multiple items, they may arrive in separate parcels depending on warehouse availability.

🌱 Sustainability Commitment

As part of our sustainability efforts and to reduce excess emissions from long-distance shipping, your order may be fulfilled directly from one of our eco-aligned manufacturing hubs, strategically located in:

  • 🇩🇪 Baden-Württemberg, Germany

  • 🇨🇿 Zlín, Czech Republic

  • 🇵🇱 Koszalin, Poland

  • 🇬🇧 Wiltshire, United Kingdom

  • 🇨🇳 Guangdong & Fujian, China

  • 🇹🇼 Hsinchu, Taiwan

  • 🇯🇵 Yokkaichi, Japan

  • 🇺🇸 Ohio & Missouri, United States

This model enables faster delivery, lower environmental impact, and better resource use.

📦 How can I track my order?

Once your order has been dispatched, you will automatically receive an email with your tracking number and a link to monitor your shipment in real time.

For any questions, feel free to reach us at contact@reluria.com — we’re here to help.